Why can’t I chat in-game?

If you set your age to under 16 when you started playing Star Wars: Galaxy of Heroes, your account is considered to be underage and can’t ...

Getting help

You’re already partway there!When you select Help, we’ll offer you a selection of articles that may help you, based on where you are in the ...

I want to change my payout times

You can do this in-game twice per year: Tap the Settings cog at the top left of the Cantina home screen. Tap Time Settings. Changing...

I bought something and didn’t get it.

If you’re sure your purchase went through and you were charged for it, try tapping the Settings cog on the main Cantina screen, then tapp...

How do I add Allies?

Once you’ve reached level 18, tap the Allies button on the main Cantina screen. Enter your friend’s Ally code in the box, then tap Invi...

Where are my rewards?

Many of your rewards are delivered to your in-game mailbox. Try to claim your rewards as they come in so there is no risk of your mailb...

Why can’t I join a Legendary event?

Legendary events have specific unit and star and/or gear level requirements. You won’t see a Legendary Event in the Events section if you...

Test FAQ

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